Privacy Policy
SHADES BY vassilieff respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information may be collected when you use this website or contact SHADES BY vassilieff, how that information may be used, and how you can contact us about your privacy.
Information we may collect
When you contact SHADES BY vassilieff through this website, by email, phone or through an enquiry form, we may collect personal information including:
your name
email address
phone number
suburb, postcode or project location
information about your home, project or window furnishing requirements
the type of services or products you are interested in
your preferred project timeframe
information you choose to include in an enquiry or message
how you heard about SHADES BY vassilieff
We only ask for information that is reasonably required to respond to your enquiry or provide our services.
How your information is used
Your personal information may be used to:
respond to enquiries
discuss your project requirements
arrange consultations
provide information about products and services
prepare quotes or recommendations
coordinate measuring, supply and installation
communicate with you throughout your project
maintain appropriate business and project records
improve our website, services and customer experience
We do not sell your personal information.
Website information and cookies
Like most websites, this website may collect limited technical information when you visit, such as your browser type, device type, pages viewed and general website usage information.
Cookies and similar technologies may also be used to help the website operate correctly, understand how visitors use the site and improve the website experience.
Where third-party services are used to support website hosting, analytics or functionality, those providers may process limited information in accordance with their own privacy policies.
Sharing your information
SHADES BY vassilieff does not sell or rent personal information to third parties.
Information may be shared where reasonably necessary to:
provide or coordinate a service you have requested
work with relevant suppliers, installers or service providers
operate and maintain the website
manage business administration
comply with legal or regulatory obligations
Where third-party providers are used, only information reasonably necessary for the relevant purpose will be shared.
Keeping your information secure
Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Accessing or correcting your information
You may contact SHADES BY vassilieff if you would like to request access to personal information held about you or ask for information to be corrected or updated.
We may need to confirm your identity before responding to a request.
How long information is kept
Personal information is kept only for as long as reasonably required for the purpose for which it was collected, to manage ongoing or completed projects, or to meet relevant business, legal or record-keeping requirements.
Third-party websites
This website may contain links to third-party websites or services.
SHADES BY vassilieff is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services or privacy practices.
The most recent version will be published on this page.
Contact
If you have a question about this Privacy Policy or how your personal information is handled, please contact:
SHADES BY vassilieff
Email:hello@shadesbyvassilieff.com.au
Phone: 0499 456 606